2015 Nominees Section
Position: Discharge Coordinator
Organization: Los Alamitos Hospital
What role does your nominee have in senior care and senior care issues?
Nadiyah Shahid was born in Orange County. She completed 4 years of high school at South Shore High School located in Chicago, Illinois. After high school, Nadiyah moved back to California and went on to Los Angeles Trade Tech College graduating with an associate degree of arts in business administration. She also completed her certificate to be a dietetic service supervisor at Los Angeles City College.
Throughout the time of pursuing her education, she was able to establish herself at UCLA Medical Center as a food server. She also worked at Encino hospital as a dietitian assistant. These were her first encounters in the healthcare field. In 1987, she moved her career to Brotman Medical Center as a food server supervisor. It was in Brotman Medical Center where she was given the opportunity to float into different departments of the hospital. By 1992, she had experienced being a part of the admitting department. In this department, she performed duties such as admitting cashier, admitting representative, surgery admitting representative, and admitting insurance verifier.
Her experience of being well rounded throughout the hospital allowed others to recognize her spectacular work ethics. In 2001, she was requested to transfer to the case management department by the director of case management. In the department, Nadiyah was the case manager’s support. Additionally to assisting the case managers, she also did data entry and medi-cal tars.
While being in case management, Nadiyah appreciated the help the discharge planners and case managers would provide for the patients and families they would encounter. It was then that Nadiyah knew discharge planning was the position she would be interested to pursue as a long term career. Due to her charisma and great work experience, she was given the opportunity to excel her skills and became a discharge planner. She enjoys her career as a discharge planner very much. Nadiyah stated, “I like working with families and patients; I consider myself a people person. I also enjoy treating people with kindness, respect, and love during an important time of need.”
In 2007, Nadiyah decided to continue her career elsewhere. It is then when she decided to join the team at Los Alamitos Medical Center. Here at Los Alamitos Medical Center, she is greatly appreciated and recognized for her outstanding work by her colleagues, as well as the patients and the families she encounters. She is a great asset to a team who changes and touches many lives.
Why should this person be nominated
Nadiyah’s attention to detail and compassion shines even brighter as she coordinates a discharge plan for our senior population. The patients often comment to the leaders of the hospital how comfortable she makes them feel. Los Alamitos Medical Center endorses Nadiyah’s most deserved nomination for this award.
Here are a few comments by her co-workers to give you more insight on the impact she has:
Kristin Harlocker, MSW, ACSW, Supervisor Social Services; ADA Coordinator
Nadiyah is always going the extra mile for her patients. She truly cares about her work with senior patients and it shows by her diligence, tenacity and determination to coordinate a safe and timely discharge.
Tamra Zahid, RN; Director Medical Surgical Telemetry and Infusion Center
It is not often enough that we stop in our busy day to say thank you to an employee that makes a difference in the lives of our patients. Our patients that have had the benefit of having Nadiyah Shahid participate in their discharge planning were in good hands to know their discharge planning was complete and concise. Nadiyah is a good communicator with our senior population and their families when discussing option and best plan of care for this population. Nadiyah also ensures communication across the continuum of care on behalf of the patient and advocates for our senior population.
Thank you Nadiyah Shahid, for taking your job to heart and advocating for our patients. We are so lucky to have you as part of our team here at Los Alamitos Medical Center. And congratulations for your most recent nomination for the 2015 Senior Care Hero Award-so truly deserving.