2015 Nominees Section


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Kimberly Nichols

 
Kimberly Nichols

Position: Clinical Coordinator

Organization: Placentia-Linda Hospital

 

What role does your nominee have in senior care and senior care issues?
Kim Nichols has worked for Placentia-Linda Hospital for 24 years, and has been in the Emergency Department for 13 years. She is an incredible patient advocate who routinely gives her personal time to benefit those around her. Last year she was integral in the development and implementation of our new Senior Track, an area in the Emergency Department tailored to the comfort and unique accommodations of our senior population. The Senior Track consists of four rooms dedicated to easing the transition of seniors into the Emergency Department. These rooms feature easily-legible clocks, custom lighting, prominent hand rails and comforting decor. She raised awareness of the program throughout the community, and encouraged GENE (Geriatric Emergency Nursing Education) certification among the ED staff. In 2011, she was awarded the Heroes with Heart Award for her exceptional kindness and sensitivity.


Why should this person be nominated
Anyone who knows Kim can attest to her unending patience, kindness and personal integrity. She is constantly being complimented by her patients and families for her personal touch and dedication. She routinely calls her senior patients at home after discharge to "check in" and ensure not only that they received the care and attention they needed in the hospital, but that they have the resources to excel after discharge. For her more critically ill seniors, she even visits with the patients and families in the ICU and step down units. There is not one singular story that I can recount to describe the impact Kim has had on her co-workers and patients, but her impact is undeniable. The story I will never forget about her is when a senior patient on another unit was dying with no family around. Once her shift was finished, Kim quietly went to the patient's room, sat with her and held her hand until she peacefully passed away early the following morning. This was a woman Kim had never actually met, never treated, and had only heard about while transferring a patient to the floor, but still she refused to allow her to die alone. She is an exceptional nurse and advocate, and touches everyone who has the honor of meeting her.