Outstanding Social Worker

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Ashley Tom Ashley Tom

Ashley Tom

Position: Director of Social Services

Organization: Crystal Cove Care Center


List your nominee's experience in Senior Care.
Ashley has been in the senior industry for just 3 years, but she's always had a heart to serve others. She currently works for a skilled nursing facility and enjoys making a difference.

Describe how your Nominee has exceeded his or her Job Description, becoming a hero to you or others. Provide an example or as much detail as possible of the things that they do that go above and beyond their job description.
Ashley was initially going to be a teacher, and got her degree in that, but had a difficult time finding a job in her field when she got out of college. So, to make ends meet, she got into marketing. One thing led to another, and she eventually got her social service designee certification. She was then asked to apply for a position at her current employer.

She loves spending extra time with the seniors as they are admitted and have to navigate the sometimes confusing stay in a skilled nursing facility. She also enjoys helping the family members who often come to her in crisis, not knowing what to do or what to expect. Even when she doesn't have all the answers, she said that she feels that just spending the extra time with someone is the most significant thing you can do. She said she feels she is doing something important because, "They feel lost and can't get back 'home' without me."

Thank you, Ashley, for leading the way "home" for your clients.