2019 SCHA Awards
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List your nominee's experience in Senior Care.
Jacqueline has been working in the senior care industry for over a year and a half and has excelled in her role. Jacqueline is a key member of the Business Development Department at 123 Home Care where she works closely with Medical Centers, Communities, and Facilities to help foster relationships with other senior care professionals. Those in the Orange County area that work closely with Jacqueline know that when they refer their patient or resident to her that they will get exceptional professionalism and great care. On-top of working collaboratively with our referral source partners, Jacqueline is the first person to meet with new clients to discuss our services. During these meetings she gathers all of the necessary information needed to provide high quality care as well as effectively answer any questions or concerns the family may have. She is very thorough with this process which helps the collective team understand the care needs and best serve the client. Jacqueline is a great representation of 123 Home Care and each client that she meets with is thoroughly impressed with her knowledge and professionalism.
Describe how your Nominee has exceeded his or her Job Description, becoming a hero to you or others. Provide an example or as much detail as possible of the things that they do that go above and beyond their job description.
Jacqueline consistently goes above and beyond her job description when working with her clients as well as with her community and medical center partners. 123 Home Care will often assist our community partners with supplemental staffing whenever they have a shortage of team members to care for their own residences. For the numerous communities that we have served in Orange County, Jacqueline has been an integral part of that process. Not only in initiating the program but also with operations and troubleshooting, which typically falls outside the scope of her job description. Through her effective communication and collaborative attitude the programs are very successful which results in happy communities and happy residents. The impact that Jacqueline has goes far beyond those that she directly communicates and is felt throughout the Orange County region.
CommentsView all user reviews
Average user rating from: 42 user(s)
Jacqueline presents as an intelligent professional, who brings a solid understanding of the senior home care and I/DD industry to her work with families, communities, medical centers, the regional center, and other stakeholders. In turn, Jacqueline makes a great first impression with everyone that she meets. It is very gratifying to have such a consummate professional, as Jacqueline, as a colleague, having worked with her in various capacities, in the I/DD side of the business.
Jacqueline is the consummate professional at 123 Home Care and in the senior care industry. Her integrity, sincerity and compassion overflows in everything she does whether it's establishing partnerships with medical centers, assisted living communities or other senior care players; meeting directly with clients and families to discuss care needs; or communicating care goals with Qualified Caregivers! She is a joy to work alongside and embodies what it means to be a senior care hero!
Great ideas and takes initiative!
Jacqueline has gone above and beyond in ensuring families are all set for the transition into home care. She truly cares about what she does and it radiates out of her when she is meeting with families and/or health care professionals.
Jacqueline has done a great job in going above and beyond to assist the clients and make them feel very comfortable when first meeting somebody from our company.