2019 SCHA Awards
Outstanding Senior Care Professional


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Nathaniel Nalam Nathaniel Nalam

 
Nathaniel Nalam

Position: Director of Case Management

Organization: 123 Home Care

 

List your nominee's experience in Senior Care.
Nathaniel is the Director of Care Management and has been with 123 Home Care for a year and a half overseeing and managing the Care Management Department, which is quite the responsibility. Nathaniel is an excellent leader and has been an incredible resource and role model to the young team of Care Managers who rely on his guidance. Countless team members at 123 Home Care can directly attribute their immense professional growth to his leadership and efforts. The Care Management department is responsible for effectively coordinating for the schedules of the clients and Qualified Caregivers. Nathaniel oversees that entire department. Along with managing the day to day responsibilities Nathaniel leads company and department meetings, outlines department strategies, and implements new policies for the entire Care Management team.


Describe how your Nominee has exceeded his or her Job Description, becoming a hero to you or others. Provide an example or as much detail as possible of the things that they do that go above and beyond their job description.
Nathaniel is an exceptional leader and is greatly admired by the collective Care Management team. He takes it upon himself to provide all of the resources that the team needs to be in the best position to succeed. This often requires him to commit time to the organization on weekends and late into the evenings. This leadership style has directly affected those below him who are also managing a team and has a tremendous impact on the organization as a whole. Nathaniel prides himself on effectively coaching his team members during difficult conversations and often will take these conversations on himself as a way to train and teach those around him. The commitment, aptitude, and positive attitude Nathaniel carries with him every day has greatly effective everyone around him. Through his effective leadership he has greatly impacted the Orange County region through 123 Home Care’s clients and Qualified Caregivers.

Comments

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Average user rating from: 42 user(s)


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5.0  (42)
 
Nathaniel Nalam 2019-06-14 12:38:31 Ana Cardona
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5.0
Voted by SCHA Community Member    June 14, 2019

Great Job!

Nathaniel Nalam 2019-06-13 17:46:27 Ryan Baxter
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5.0
Voted by SCHA Community Member    June 13, 2019

Nathaniel does it all and makes it look easy! He ensures that ALL 123 Home Care clients receive the high-quality and industry-leading care that they deserve! Beyond that, Nathaniel's ability to lead, manage and develop a team is unmatched. He knows how to bring out the best in everyone, and his infectious positive spirit (and laugh :)) make working alongside him an absolute pleasure!

Nathaniel Nalam 2019-06-13 17:24:32 Eduardo Ramirez
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5.0
Voted by SCHA Community Member    June 13, 2019

Always available to help even with the smallest issues.

Nathaniel Nalam 2019-06-13 15:21:24 Joli Hernandez
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5.0
Voted by SCHA Community Member    June 13, 2019

Team player and willingness to assist whenever possible!

Nathaniel Nalam 2019-06-12 10:59:33 Clarissa Reyna
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5.0
Voted by SCHA Community Member    June 12, 2019

Nathaniel has done a great job in ensuring his care managers are always providing the utmost customer service experience for all of our clients. He exemplifies what it truly takes to go above and beyond for his team.