Username/Password Reset

If you are unsure if we have your correct email address, you may submit this form to ensure that you receive your reset info. Please enter the email address that is linked to your Senior Care Hero Awards account.


  • If the website does not recognize your email address, it will inform you with this message
    "Reset password failed: Invalid email address".
  • Your new reset information will be sent from Please be sure to check your Junk Mail folder and/or Spam folder if you are unable to locate it in your Inbox.
  • If you forgot your email address, please fill out and submit this form.