Position: Care Coordinator
Organization: Professional Health Care Services, Inc.
Why should this person be nominated? (What makes nominee unique; why should they be selected the winner of this category?
Reginaldo Ramos is a Care Consultant at Professional Health Care Services, Inc. who started as a caregiver at the age of 16 and has had many long-term clients. While he has a degree as a Licensed Vocational Nurse (LVN), he prefers to put his heart and soul into caregiving.
What is this nominee’s involvement in senior care or senior issues
Reginaldo (Reggie) Ramos of Professional Health Care Services, Inc., deserves to be a Senior Serv senior care hero, because he is a natural-born caregiver who goes beyond the call of duty to be the best of the best. He has a quiet, conscientious manner and a keen understanding of what works for his clients and their families. Exceeding expectations, working all hours and following up even when not on duty, he has earned the admiration and trust of everyone who knows him. Reggie works as a Care Consultant with Professional Health Care Services. Inc., but is willing and happy to work on hands-on and live-in caregiver situations as special needs arise.
Reggie started as a caregiver at the age of 16. While he has a degree as a Licensed Vocational Nurse (LVN), he prefers to put his heart and soul into caregiving. He projects a calm, relaxed, reassuring demeanor and a willingness to do everything possible to relieve the stress of difficult situations and enhance the quality of life of the entire family involved in the caregiving situation.
Clients have said that Reggie has been so much like a member of the family that they invite him to family celebrations and keep in touch with him years later. He has gone from serving one spouse to taking care of the other on several occasions, and he has worked with some clients for more than five years. One family even listed him as a relative in the funeral brochure of someone who had been in Reggie’s care for a long time.
In one situation, the wife of a deceased client credits Reggie with giving her the chance to be a wife, rather than a mother, to her husband for the last five years of his life. She says that Reggie’s gentle and good care rescued her husband from a nursing home while relieving her stress about meeting his needs. The client, who had been a lawyer and a judge, became confined to a wheelchair because of Parkinson’s disease. The client later suffered from dementia, but Reggie knew just how to handle him, creating stability and engaging him in activities.
Reggie always kept the client, who still made some public appearances in his wheelchair, well dressed, immaculately groomed and looking at home in his surroundings. He made the house wheelchair accessible and made sure that the client did not fall on his face. Reggie even took trips in a trailer with the couple, sleeping in a tent and walking the dog with the client on the campgrounds of Yosemite and Borrego Springs.
Reggie started giving care to another homebound gentleman in the 1990s. Today, he takes care of that client’s wife, who is 99 years young.