2019 SCHA Awards
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Position: Home Care Aide
Organization: Oasis In-Home Care
List your nominee's experience in Senior Care.
Miranda first learned about her passion and drive of caring for Seniors when her grandmother was placed on hospice due to brain cancer. She is a Southern California native, who graduated from Chino Hills High School. She is currently attending California Baptist University pursuing her Nursing degree, but still fits in time for “her girls” (her senior clients), as she calls them. Miranda has a huge heart and drive for making a difference.
Describe how your Nominee has exceeded his or her Job Description, becoming a hero to you or others. Provide an example or as much detail as possible of the things that they do that go above and beyond their job description.
Heroes can be counted on to appear when seconds count, and when life is on the line. Jay (son of Miranda’s client, Dorothy) shared how Miranda literally came to his mother’s rescue. “Unfortunately I was out of town when I got a call from Miranda that mom wasn’t responding and was acting funny. Miranda had finished up her shift and was saying goodbye to mom as she was walking out the door. She noticed mom staring off and not responding to her as she normally did. She knew something was wrong. Rather than leave, Miranda called 911, and accompanied her to the hospital. She stayed with her until she was admitted and stabilized, and kept me updated along the way. It turns out that mom had experienced a stroke. Being out of town and feeling so helpless was difficult, but knowing that Miranda was there with my Mom brought me peace, as I knew she was doing everything she could to make sure my mom was receiving exceptional treatment.” Soon Dorothy was ready to come home, but feeling very overwhelmed. Jay continues, “When mom was ready to come home, Miranda sprang into action with little notice. She picked up her medications from the pharmacy, got groceries in the fridge, and was at the hospital to accompany mom and I home. My mom’s anxiety of going home to an empty house were quickly quieted knowing that Miranda would be there along with her other Oasis caregivers for as long as she needed.”
Jay shared another, poignant example of Miranda’s unassuming heroism. “My parents have had approximately 50 caregivers from the various Homecare Companies they’ve utilized over the years. Miranda by far is the best Caregiver they have ever worked with! One major life event stands out to me. The morning my father passed away was a regular day for Miranda, until she arrived at my parents' home to find my father had passed, an ambulance at the front door, and my mother distraught. She immediately jumped into action. She assisted and comforted mom during a terrible time. Miranda also calmly provided information to the paramedics and coroner's office while I was in route.” Miranda’s assistance made all the difference as Dorothy grieved the tragic loss of her husband. Jay continues ”Miranda’s presence, care and heart helped my mom get through the next several days and weeks. Miranda helped her get ready for and accompanied her to the funeral, and helped her all throughout that difficult day with whatever needs she had. Miranda never had to ask what to do. She just watched, observed, and provided whatever care, or support mom needed from moment to moment. Whether that was a shoulder to cry on, a place to sit and rest, or something small to eat to keep up her energy. Miranda’s presence, and the bond that she has with my mom, have provided such relief to her and our family during some very difficult times.”
A hero can be counted on to do the right thing, at the right time. By this measure, Miranda has repeatedly demonstrated her heroism to the Guengerich Family and other clients she serves. She is a companion, friend, and provides Dorothy daily encouragement to stay active and experience independence and quality of life. She has truly made a difference in Dorothy’s life! Miranda, you are a senior care hero!