2019 SCHA Awards
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Position: Director of Community Relations
Organization: A Right Place for Seniors
List your nominee's experience in Senior Care.
Maricel, also known to her family and friends as Mars, has been working with Seniors since 2015. She received her BA in Communications from Cal State Fullerton, and also got her RCFE license in order to become more informed about assisted living and board and care regulations. Although it seems like a short period of time, Maricel has made such positive impact on seniors and their families it’s as if she’s been was working with seniors forever. Some people have to consciously work to find that connection, but for Maricel it is a gift; actually, it is more like a “calling.”
Describe how your Nominee has exceeded his or her Job Description, becoming a hero to you or others. Provide an example or as much detail as possible of the things that they do that go above and beyond their job description.
One great example of this gift was an interaction with an elderly woman and the family at a skilled nursing facility. As the woman showed signs of agitation and behavioral issues, the nurses and social workers were warning Maricel that it would be a tough placement. Along with an overwhelmed family member, it only added more frustration to the nurses and social workers. What they didn’t know was that Maricel has a magical way of addressing even the most agitated patient. Her soft-spoken way and calming demeanor seems to just take the tension right out of any room.
Maricel, who had been prepared to meet the woman and family at bedside, and who took the time to become acquainted with the patient’s history, came and spoke with the woman and her family. To the surprise of everyone in that room, Maricel interaction with the patient completely calmed the woman. The patient actually reponded with a positive attitude towards Maricel. The family was in shock, but through Maricels natural gift and knowledge, she was able to provide the family with some great options for their mom. The family trusted Maricel because of her 10 minute conversation with their mom and her ability to understand the needs for both patient and family.
This is just one of many stories about Maricel. She goes above and beyond for all her families and puts the seniors needs first and foremost. This natural gift of working with seniors is truly why Maricel has had a positive reputation in the senior community. Without a doubt, the senior community as well as A Right Place for Seniors have been blessed with an amazing person for years to come!